Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
0
Fixed

Cannot import database.

Scott Clifton vor 13 Jahren • aktualisiert von Jona (Lead Developer) vor 13 Jahren • 0

Backup file is on the SDCARD root and when I read it with Root Explore, it displays all the favorites I have... but when I do a restore, it only empties out the favorites list and imports nothing.

Antwort
Jona (Lead Developer) vor 13 Jahren

Unfortunately the emailed backup file is corrupted. I tried everything I could to repair the backup but I was not able to...  Because of this issue I'm already thinking of a better backup mechanism that should always be easy to resolve any backup corruptions.


Previously posted:

Could you send me an email with your backup if you don't mind?  I would like to see if I can import it and if not I can try to discover why it doesn't.  If you do email the file send it to support@xiialive.com


Thanks!

0
Beantwortet

xiialive for symbian

Anderson Pereira vor 12 Jahren • aktualisiert von Jona (Lead Developer) vor 12 Jahren • 0
Is there a version xiialive for symbian?
I like listening to a webradio that uses a streaming (m3u), there is a program for symbian like the xiialive and read this file type m3u?
Antwort
Jona (Lead Developer) vor 12 Jahren
XiiaLive is currently only available for Android. Our next goal is to be able to bring XiiaLive to iOS and Win8 phones.  Symbian is currently not on our plans.
0
Wird überprüft

XiiaLive Beta Feedback

John Sewell vor 13 Jahren • aktualisiert von Jona (Lead Developer) vor 13 Jahren • 0

Downloaded Beta to HTC Sensation running 2.3 and Asus Transformer Tab running 3.2.


On the Sensation it works perfectly.  The display now fills the screen and it is a distinct improvement on the current version of the paid app.


On the Transformer it also works well but, although the display now fills the screen it can be laggy and it causes some juddering ofthe screen when running as well as a few lines appearing from time to time. 

Antwort
Jona (Lead Developer) vor 13 Jahren

Is there a chance you could try reproducing the issue and somehow capturing an picture when it occurs?  It might be hard to do it but could be great to see what exactly you are seeing... Thanks! 

0
Wird beantwortet

Missing Genre

Lycox vor 13 Jahren • aktualisiert von Tim M vor 13 Jahren • 0
I like the feature to list stations by genre. But for me, I'm missing my favourite genre, which detain me from buying the payed version. Could you please add the Genres "Drum & Bass" (or Jungle) and "Dubstep"?
Antwort
Tim M vor 13 Jahren
We will add Drum & Bass and Dubstep on the next update :)
It might be a little while for the next update but for now you can search for "drum and bass" (dnb) or "dubstep" and find many stations.
0

Triple M Sydney and Triple M Classic Rock (both Australia) have recently changed their audio streams. Search results are coming up with the old streams. Can you please update your records. Thank you.

GuruPete vor 10 Jahren • 0
Receiving recorded message from Southern Cross Austereo (station owners) that audio streams have changed and to send request for app to update records.
0
Wird überprüft

Bluetooth AVRCP does not work on my LG Optimus G Pro

Rick Birkett vor 11 Jahren in Bluetooth / AVRCP • aktualisiert von Jona (Lead Developer) vor 11 Jahren • 4

It works with other apps, just not XiiaLive Pro. Any Ideas?

LG
Antwort
Jona (Lead Developer) vor 11 Jahren
I have resolved this issue on previous release v3.0.3. Please let me know if this is working properly for you.
0
Wird überprüft

Not working on ice cream sandwhich

Jim Ford vor 12 Jahren • aktualisiert von Jona (Lead Developer) vor 12 Jahren • 0

As above. I just get 'android media' errors and the sound of a bouncing ball.

I'll wait a few days for a response before uninstalling and leaving a '1 star' report on google store.

Antwort
Jona (Lead Developer) vor 12 Jahren

Thanks for taking the time to write about this issue. Few questions for you:

1. Please provide the device you have and the Android version it is running.

2. What is the exact error you see?

3. Please try playing an AAC and also MPEG station. Let me know which format has the issue you are reporting.





0
Fixed

Landscape and portrait switching bug

possetti vor 14 Jahren • aktualisiert von Jona (Lead Developer) vor 14 Jahren • 1

Xiia application version : 2.1.7

Phone model: Motorola i1Iden Technology.
Android Version: Cupcake 1.5

Setup (Pre-condition): 
Phone must have landscape/portrit mode switch.

Steps to reproduce: 
1. Open Xiia live in portrait mode.
2. Tune in any streaming.
3. Turn to landscape mode.

Current Behavior: 
1. Streaming is interrupted. Xiia application kills the streming connection and connects again to the streaming server.

Expected Behavior: 
1. Streaming should remain connected after portrait/landscape switch

Additional Information:
Issue is not reproducible in  Xiia previous version ( I think it's 2.1.6 ).

Reproducibility - Attempt:6     Failed:6

Antwort
Jona (Lead Developer) vor 14 Jahren

Getting back to this.. Have reproduced the issue on other Android versions too. Thanks for the detailed feedback.  This should be resolved on the upcoming update!


Update 05/18/11:

Fixed on v2.1.8

0
Wird überprüft

AFL .asx on Xoom

Richard vor 13 Jahren • aktualisiert von Jona (Lead Developer) vor 13 Jahren • 1

I dont know if this a problem specifically with this stream, or if its to do with the asx. 


I have Xiialive lite installed on my Xoom.  When i try to put in this stream url to load, it doesnt seem to think that its a valid url.


It doesnt always have audio streaming through it, but it does seem to always buffer and load through windows media player. 


http://afl.com.au/portals/0/css/matchCentreImg/ABC774.asx


Unfortunately this is the ONLY way to listen to the AFL radio online so I have been looking for a way to do it for a while.

Antwort
Jona (Lead Developer) vor 13 Jahren

I have tried playing this stream with Winamp but I was not able.  I'm thinking this stream might be using some very old server or it might just be down? 

0
Wird überprüft

No metadata on Asus Transformer pad tf301

nozrok vor 12 Jahren • aktualisiert von Jona (Lead Developer) vor 12 Jahren • 2

Not getting metadata on my asus transformer pad tf301 but get it fine on my galaxy s2



Customer support service by UserEcho