Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Foorum: General
+1
Answered

Recoding Radio Streams (not Shoutcast)

Ralph W 14 aastat tagasi • uuendaja Jona (Lead Developer) 14 aastat tagasi • 3
Is it possible to record Radio-Streams?
No Shoutcast-Stations, but real Radio stations like einslive (http://gffstream.ic.llnwd.net/stream/gffstream_stream_wdr_einslive_a)
Thanks!
Vasta
Jona (Lead Developer) 14 aastat tagasi
It definitely is possible and we would like to provide this option. But I would have to research a little more about the subject since we are a small company and don't want to get in trouble... :) Thanks for the feedback, we are planning on something in the area of your suggestion. I can't say what it is but it definitely will be a cool feature!
+1
Answered

Quit button?

H MAN 13 aastat tagasi • uuendaja Tim M 13 aastat tagasi • 1
Hello there,
Am I completely blind, or is there no "quit" button to shutdown the program completely?

If there is, where is it?
If there isnt, can you add one please?

I'd trust your XiiaLive Pro program far more if I could quit it when I'm done using it.

Thanks :)
Vasta
Tim M 13 aastat tagasi

No you're not blind :)

Please take a look at this post:

http://xiialive.userecho.com/topic/5805-need-an-exit-button/


Thanks!

+1
Fixed

Alarm bug perhaps?

Jonathan Middleton 12 aastat tagasi • uuendaja Jona (Lead Developer) 12 aastat tagasi • 0

 I've used Xiialive since my first smart phone but have just started using the radio both on old phone and new phone and have come across I guess its a bug or something as the player looks like its caught in a loop as it says its connecting and something about a building playlist but it never connects and just keeps going and going even turning the phone off does not stop the cycle and tends to use loads of battery and heats the phone up. I could not even get anywhere to kill the app itself as anything I clicked took me back to the Xiia app and only after a lot of trying to force it to stop I managed it but whats going on with it?

Vasta
Jona (Lead Developer) 12 aastat tagasi

03/11/13

The alarms feature has been completely redesigned internally and should be a lot more efficient and reliable.  Could you confirm this issue no longer happens with the latest release v3.0.1.2?


PREVIOUS POST

Please reproduce the issue and while it's happening you could collect the logs. That should help me see what could be going on.


Here is how to collect the logs:

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

+1
Will be answered

tunein import

charliebrown 13 aastat tagasi • uuendaja Jona (Lead Developer) 11 aastat tagasi • 1
Is there any possibility of adding import of radio stations from tunein? I am using xiia and tunein simultaneously now, because not all stations are available in shoutcast library that xiia uses, and i have a feeling that searching is easier in tunein (i.e. by station language). To be honest it is one of few things that is holding me back from using xiia exclusively on my phone (alarm clock function is one of the others).
Vasta
Jona (Lead Developer) 13 aastat tagasi
Thanks for your feedback!  Yes, we do realize SHOUTcast directory is not as complete and we are working on a few ideas to resolve that.

I don't think it's possible to import stations from TuneIn, however, in the mean time you could go to vtuner.com and find your station there.  Than you will be prompted to open it with XiiaLive.  Save it as a favorite and you are set! :)

New huge update is to be release soon! Alarm feature will be included on this release :).
+1
Answered

still no aac+ on droid incredible

Anonüümne 14 aastat tagasi • uuendaja Jona (Lead Developer) 14 aastat tagasi • 0
Vasta
Jona (Lead Developer) 14 aastat tagasi
Fix is available on the Android Market! v2.1.5!
+1

bitrate reduce

Lukas Kinza 11 aastat tagasi • 0
Could you please build in the feature again to reduce the bitrate from a stream.
Or to play already reduced streams from a station on shoutcast.
Example technobase.fm.
If you search on the official shoutcast website there are three streams.
If you search on xialive there is only one with the highest bitrate.
But on sometimes slowly mobile connections you could just play the slowest with 48kb.
I'm sorry for my English but I am from Germany.
I hope you understand it.
I know it was asked 3 years ago but I think it's not really the same

Many thanks

Lukas
+1
Fixed

App crashes on Android 4.3

Marc Knaup 11 aastat tagasi • uuendaja Jona (Lead Developer) 11 aastat tagasi • 0

I updated to Android 4.3 today and whenever I hit play, the background service crashes. I'm unable to listen to anything. I already submitted crash reports to the Play Store.


Device: Samsung Google Galaxy Nexus

Android: 4.3


Image 41


Image 42

Vasta
Jona (Lead Developer) 11 aastat tagasi

Thanks for the report! Issues has been spotted and fixed.

+1
Kavandatud

Widget's artist and song info isn't fully displayed in portrait mode

Charles Wyatt 12 aastat tagasi Android / AppWidget • uuendaja Jona (Lead Developer) 12 aastat tagasi • 1

I'm using a Nexus 7. Artist and song info is only partially displayed in portrait mode. Bottom half of text isn't displayed. Station ID isn't affected. In landscape mode both lines of text are fully displayed.

Vasta
Jona (Lead Developer) 12 aastat tagasi

Widgets need some love... Hopefully we soon can improve them. Thanks for posting the image!

+1

Stuttering and unexpecting closing issues

Denvernate 10 aastat tagasi • uuendatud 10 aastat tagasi • 1
Galaxy S4 SCH-I545, Version 4.4.2 -- is stuttering on track changes and station switching.  The data connection is solid, I'm thinking the album art is causing the problem (didn't have this problem on prior version of XIIA)  -- I don't care about album art and would prefer there was an "OFF" option

Asus ME173x tablet, Version 4.4.2 -- app shuts down intermittently several times a day (unfortunately xiia has to shut down error) and I didn't have this problem on prior version of XIIA
+1
Ülevaatamisel

100 pvmf pending

Zoltan Seboek 13 aastat tagasi • uuendaja Jona (Lead Developer) 11 aastat tagasi • 2
aac and aac+ streams not playing on motorola milestone 2

"100 pvmf pending" as message is being displayed when starting to buffer an aac or aac+ stream. buffering stops immediately if that error occurs, and station can't be played. please give support. motorola milestone 2 A953 on gingerbread.
Vasta
Jona (Lead Developer) 11 aastat tagasi

It's been a while since this post. I just want to check if you are still having the same issues. I know a lot of things have changed in XiiaLive since your original post.



Customer support service by UserEcho