Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Forum: General
0
Pas un bug

i can not get m3u to play i paste the url it accepts it but when i try to play get unsupported format

deaddmail il y a 14 ans • mis à jour par Jona (Lead Developer) il y a 14 ans • 0
OGG owill not play
Solution
Jona (Lead Developer) il y a 14 ans
We do support m3u playlists but not actual OGG audio format. That's why you where able to add the playlist link to your favorites but at the time of playing the links inside the playlist you got the unsupported format error. Please note that we are adding OGG support very soon.
0
Résolu

Where is the new Group by option? Also backup not working properly.

Peter il y a 9 ans dans Android • mis à jour par Nanren il y a 9 ans • 5

1) similar problem here in version 3.3.1.2. In the previous version 3.3.0.4 (probably) I could get my custom genres in the Favorites pane, because the current Genre was listed at the top, and tapping led up to the genre list, I obtained a list with (All, genre1, genre2, genre3).

2) I do not find the Group by option that is mentioned as New feature.

3) the new backup and restore does not work for me. However the old-style restore worked after that. Android 4.2.2.

At this state I cannot be happy with XiiaLive Pro 3.3.1.2, and can't go back to XiiaLive Pro 3.3.0.4 because it was protected from backup.( Actually I was able to get the XiiaLive Pro 3.3.0.4 apk and it installed and activated, and I would not prefer to do that)

Solution
Jona (Lead Developer) il y a 9 ans

Hey thanks for the feedback.

  1. The new organization method might be a little odd at first. It was ment to make things a bit easier.
  2. The app was never optimized for tablets unfortunately. We do want to do that just not enough time. Also, the menu bar drawer is only available on portrait as you've noticed.
  3. Perfect I can reproduce it. I'll fix this. We've tested this various ways and I can't believe this slipped :/
0
Résolu

Xiialive Purchased auto upgraded and says not purchased.

Peter L il y a 11 ans • mis à jour par Jona (Lead Developer) il y a 11 ans • 2

I purchased Xiialive (2011) and then later it auto updated to Xiialive Pro and now it says I haven't purchased.  Any ideas?

Solution
Jona (Lead Developer) il y a 11 ans

Please make sure you are using the same email address on GooglePlay that you used originally to purchase XiiaLive Pro.  If the same email is being used you won't get charged twice. Any issues please let us know.

0
Résolu

Lock screen

Bigd Newro il y a 12 ans • mis à jour par Whatever 2 il y a 9 ans • 5

Could IT be possible to remove the widget from the Lock Screen via setting? i have Not found the possibility. Thanks in advance and keep up the cool work. 

Solution
Jona (Lead Developer) il y a 12 ans

We will add an option to disable the lock screen player.

0
Résolu

Favorite currently playing station

Benedikt Bauer il y a 14 ans • mis à jour par Jona (Lead Developer) il y a 14 ans • 2
I'd like to add a station to my favorites after I opened it via the browser or some other external app.
In the favorites menu I can only select to add a new URL by copy/paste or normal input, but I can't copy the url from now playing nor is there another way to just add the currently playng station to the favorites.
Solution
Jona (Lead Developer) il y a 14 ans
You should be able to add a currently playing station by pressing the round + button.  If this button is disabled it's because the station is already a favorite.  Check it out let me know if that is what you where looking for! :)
0
Corrigé

Lock screen song title

Lee Hicks il y a 12 ans • mis à jour par Jona (Lead Developer) il y a 12 ans • 4

The lockscreen widget  shows only the station name above, then the artist below.  The title of the song is missing.  It shows fine in the notification pulldown and on the homepage widget, just not on the lockscreen widget.

Solution
Jona (Lead Developer) il y a 12 ans

Issue has been resolved in release v3.0.1.3.

0
Résolu

Amazon appstore several versions behind

D. S. il y a 10 ans • mis à jour par Jona (Lead Developer) il y a 10 ans • 1
I recently (2-3 weeks ago) purchased XiiaLive Pro on the Amazon appstore, only to realize afterwards that it is several versions behind the app in Google Play. Obviously, there were some big changes released in the 3.2+ versions of the app, and since those changes aren't currently available in the version of the Amazon appstore, I've been using the free version from Google Play rather than my paid Amazon version. Will the 3.2+ version be released in Amazon store any time soon; or if not, is it possible to either get the Google Play Pro version for free or a refund on my Amazon purchase?
Solution
Jona (Lead Developer) il y a 10 ans
Hey, yes Amazon version is behind due to some issues we had with their testing and approval. Hopefully, I should get it approved and released in the next couple of days. Sorry for the inconvenience.
0
Résolu

XiiaLive Project Funding

Alex Huelsebusch il y a 13 ans • mis à jour par Jona (Lead Developer) il y a 10 ans • 5
Does this project make more money from the ads in the lite version or the fees of the paid version? I'd like to help out the project as much as possible...
Solution
Jona (Lead Developer) il y a 10 ans
Hi Alex, thanks for your post.  Our revenue is mostly the same coming from paid and ads revenue.  It's not a whole lot... :/
0
Corrigé

init stream engine failed

Peter il y a 11 ans • mis à jour par Jona (Lead Developer) il y a 11 ans • 3

this station does not work, but on PC in Firefox it opens (yes I have the WMP extension for Firefox installed). Codec info: Windows Media Audio 9.2, 64 kbps, 48 kHz, stereo 1-pass CBR  http://live.rfn.ru/radiomayak_fm


I can't figure out the other posts related to this error message.

Solution
Jona (Lead Developer) il y a 11 ans

I was unable to reproduce the crash. Please provide the device you have and what version of Android is running. Thanks!

0
Corrigé

Connection dropped and doesn't re-connect

Ramzy Ayyad il y a 13 ans • mis à jour par Jona (Lead Developer) il y a 11 ans • 3
I'm having a problem with the connection being dropped and staying there
Solution
Jona (Lead Developer) il y a 11 ans

This issue has been a bug on older versions of XiiaLive. XiiaLive v3 should no longer have this issue.



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