Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Not a bug

Search Bug (Bitrate)

Lycox fa 13 anys updated by Jona (Lead Developer) fa 13 anys 0
Not really a bug, but an annoying thing.

When trying to search a station, it only shows all results with the predefined bitrate.

e.g.:
Bitrate (via Settings): 192kbps
SearchQuery: Station X
Result: NONE

Bitrate (via Settings): 128kbps
SearchQuery: Station X
Result: Station X - Australia - The Best Mix Worldwide

So:
Search results should show lower bitrates too.
Answer
The current filters are a bit simple and not much you can do with them.  You are right about the bitrate range you would like to get.  The name "Bitrate cap" is a bit misleading...  In reality it only searches for station with the selected bitrate and not up to that bitrate.

So the reason I'm letting  you know our current filters are a bit bad is because we are working on a new release that will contain all the filters you could want! :)  Bitrate range is one of them.  

Hopefully this week or so we put out the beta for testing.  We will post on our facebook page and on twitter when we have a release date.
0
Under review

Bluetooth connects/disconnects in car

Ary fa 14 anys updated by Jona (Lead Developer) fa 14 anys 10
Hi, I was so disappointed that one of the coolest features in XiiaLive did not actually work for me. When i get into my car (Toyota Auris Hybrid); XiiaLive connects to BT, starts and then stops immediately.  I'm running Android 2.2 on a Galaxy S

Thanks to look at this problem
Answer
Does your BT stay paired with the car all the time?  It could be possible that it disconnects.  Try unchecking the auto stop on disconnect option under the XiiaLive BT settings.  See if that allows streaming to continue...
0
Respost

Cannot restore: error 4

Móré István fa 10 anys updated by Jona (Lead Developer) fa 9 anys 3
I have backuped the favourites before updating fw on my Z2. At backuping via app i get error 4, when i click on the bakcup file in file manager i get i get unable to parse shared data. What does it mean? 
Answer

This issue should be resolved latest release of XiiaLive. We have improved the backup and restore feature.

0
Respost

Direct Ip Adress not working

Maurice Poos fa 10 anys updated by Jona (Lead Developer) fa 9 anys 4
I run a inhouse radio station (shoutcast, aacplus) . As we speak i'm listening to this station at
http://192.168.0.212:8000/listen.pls with Winamp

Also I have a a noip account set up which works fine 

Now when I add http://192.168.0.212:8000/listen.pls to my XiiaLive favorites I get a unsupported media E:-12

And when I enter my www adress it works fine.

Do I enter something wrong?

Running on Android 4.0.3
Version 3.2.0.8

Thank u

Maurice
0
Respost

player skips

spd-racer fa 10 anys updated by Jona (Lead Developer) fa 10 anys 1
I am having a problem with one stream not playing correctly. The link is 
http://player.radiou.com/riot.pls
other streams from the same website play correctly but this one skips. I am using the latest phone from HTC, and am running 4.4.2. The link plays find on my computer using Windows media player.
Thanks,
Marc
Answer
Thanks for the feedback. I was able to look into it and I do see this is a remote file of about 2.5hrs of length. The reason why it skips is that the app thinks it is live radio and the content is being downloaded fast filling up the cache. Once the cache is filled it causes the playback position to jump ahead so it doesn't stay behind. 

At the moment as you experienced we don't fully support remove file playback. However, we want to improve remote file playback and will plan to support it.
0

No metadata over bluetooth

ans ris (ansris) fa 9 anys updated by Kazi Raihan Zafar fa 8 anys 13

What device do you have?

Huawei P8 Lite

What OS version is it running?

Android 5.0.1

What happened?
no songs metadata are send over bluetooth (all configuration are rigth...)

What did you expect to have happened?
I think there is an issue with lollipop or maybe with Huawei EMUI...

What steps reproduce the issue?
No step is needed... the problem is always on


Answer

Hey, we recently released a new version 3.3.1.6. This release improved various things and included a change that might actually resolve this issue. Please let me know.

0
Will be answered

Independently control connect/disconnect sounds

Soo Goh fa 13 anys updated by Jona (Lead Developer) fa 13 anys 0
Is it possible to lower the connect/disconnect notification sounds?  I like to turn up my volume for my streams, but when the stream connect and disconnect, it can be disconcerting because the connect/disconnect sound is so loud.

Being able to control the connect/disconnection sound independently from the stream volume would wonderful!
Answer
Thanks for your feedback! We already have that in our plans for update v3 :)
0
Fixed

Problem adding and changing new url playlist in my favourite station

Hanif Permana fa 9 anys updated by Jona (Lead Developer) fa 9 anys 3

I was updating new XiiaLive 3.3.1.2 PRO version in Android kitkat 4.4.2. I want to add/change some new url playlist in my favourite station. But after that can't save my favourite station with new url. After retrying that, this app not at all working to save it. Please fix it immediately! I hope this app to rate *5 sincerely. Regards from me in Indonesia :)

Answer

No problem! Thanks for confirming that it was resolved.

0
Respost

Install on Kindle Fire

Simon Dermot fa 11 anys updated by Jona (Lead Developer) fa 11 anys 0
Hi

I have (had) Xiia Pro (the paid-for version) on my Nexus 7, but unfortunately because of screen problems it has been returned to Google for a refund.

As I won't be buying a Nexus 7 again can you tell me how I sideload my paid-for version of Xiia onto my existing Kindle Fire?

Thanks.


Answer
Thanks for your post. We are unable to transfer a purchase across different Android markets. It is very difficult for us to do so. I apologize for the inconvenience.
0
Planned

Add search filters support on landscape orientation

revangel77 fa 10 anys updated by Jona (Lead Developer) fa 10 anys 1
Hello,
I use a android mini PC with a 1080p hdmi display and have the pro version of XiiaLive running under android 4.4.2.

Since the app is running in portrait / landscape mode all the time (please don't ask me to hold my screen 90° to another direction while I am searching) I have no access to some features like the search filters when searching for a keyword in shoutcast. I think there should be enough space to put in the filter line again, even in portrait mode, especially in high resolution environments. Or is there a quick fix you can suggest?

Thanks in advance for your help!
Answer
Thanks for your request. You are completely right, we don't support search filters while on landscape orientation. We will set this as planned to try to figure out how we can provide this feature.