Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
  2. Ikke kategoriseret
0
Besvaret

id3, coverart

Fabio Beccali 10 år siden • opdateret af Jona (Lead Developer) 10 år siden • 1
Hello, congrats for the this great android app. I am wondering if it's normal that I don't see the CD coverarts that radio stations make available and I can see using other apps. If there is a setting to do, would you please advise me? Thank you and regards. Fabio
Svar
Jona (Lead Developer) 10 år siden
We are working on the next release that will support album art! :)
0

Favorite channel is not streaming

Jagdeep Singh Fateh 10 år siden • 0
I am also getting the unsupported media e-31 error on a station I was listening to just fine yesterday. (http://sahibradio.com/listen.pls)
Please help!!!
On an Apple iphone 6
0
Besvaret

Won't let me post on Facebook

Paul ureste 9 år siden • opdateret af Jona (Lead Developer) 9 år siden • 2

Wont let me post on facebook

Svar
Jona (Lead Developer) 9 år siden

Hey, we looked over the issue and modified some things with Facebook. It might help. Where did you download the app from? Could you try clearing XiiaLive cache and Facebook app cache to see if things work? Please know that clearing the cache will erase all content from XiiaLive. Also, it will cause the Facebook app to ask you to log back in. Thanks!

0
Vil blive besvaret

finding a local station

Alan Bynum 10 år siden • opdateret af Ralph 8 år siden • 1
when i first installed the app on my android phone i found (knyd 90.5) in broken arrow ok. i reset my phone and then reinstalled the app. now i have tried everything and cannot get it to find it.  
0
Besvaret

Local Radio & EQ not functioning

Trent Tubiszewski 10 år siden • opdateret af Jona (Lead Developer) 10 år siden • 1
Samsung Galaxy Note 3, AOSB ROM 1.3.3(kk 4.4.2).  Local radio feature shows nothing inside the app but blank space where the radio stations would appear. Also the EQ stays disabled.  Both of these had issues on previous ROMs. 
Svar
Jona (Lead Developer) 10 år siden
Hey, super delayed reply... We previously had issues with the radio directory so that might have been the cause. Also, the radio directory might not have some regions available for local radio. The directory is growing every day and hopefully you get local radio available soon.

In regards to the EQ, we have had various reported issues that we fixed and others that were simply caused by the Android OS. We will soon remove the current EQ and add a new and improve EQ system that will work on every device.
0
Fast

widget prev/next buttons no longer working

Doug David 12 år siden • opdateret af Jona (Lead Developer) 12 år siden • 0

The lock screen buttons still work fine. I'm a paid user running XiiaLive beta on a Galaxy Nexus. (Verizon, so I'm a build behind,  4.0.4) >= \ 


I'm using the XiiaLive Beta Main 4x2 widget. It has worked fine until recently. I noticed it wasn't changing stations.

Svar
Jona (Lead Developer) 12 år siden

I have looked over the code and realized there where things missing.... :/ good catch! It is now fixed and should be available on the next update.

0

IOS Alarm

Adi Filip 9 år siden • opdateret af Rodrigo (Developer) 9 år siden • 1

Hi. I just changed my Android device with an Iphone and the first App that I bought was Xiialive, but surprise: no alarm function for the IOS version. Do you plan something here?

Svar
Rodrigo (Developer) 9 år siden

Hi Adi,


For some iOS limitations we can't include alarms on it. However, with iOS 9 we will investigate if it's possible.


Thanks.

Best,

0
Ikke en bug

URL not working

Ian Batty 13 år siden • opdateret af Jona (Lead Developer) 13 år siden • 4
Typed in a URL, which was accepted.

Cannot see *anywhere* that gives any kind of link to the URL.

Please advise on this.
0
Besvaret

Station Not Listed. Form Down and No Responce from SHOUTcast AOL email address. Oooops!

David Billings 14 år siden • opdateret af Jona (Lead Developer) 14 år siden • 0

No Form | Key | E-mail Responce to Add Station
Oooops!

We’re Sorry. The SHOUTcast member profiles and DNAS 2.0 station registration forms are temporarily down due to a server migration. If you would like to get immediate help editing your SHOUTcast DNAS 2.0 details, or would like to register a new station, please email shoutcastadm@aol.com with details about your station.

Thank your for your patience.
-The SHOUTcast team.

Svar
Jona (Lead Developer) 14 år siden
We don't handle SHOUTcast issues. We only use their directory.  I would suggest going here to get support for adding your own radio station:
0
Under vurdering

how stream archived shows

Susan McLaughlin 12 år siden • opdateret af Jona (Lead Developer) 12 år siden • 0

Cant stream archived shows longer than 23 minutes. What can I do to get full shows?

Svar
Jona (Lead Developer) 12 år siden

Do you have sample links I can use to test the issue?



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