Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Answered

How do I close the app?

Dan Denver 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0
Very simple and yet very frustrating.
I don't have unlimited memory in my device and so I can't afford to leave apps running all the time.
I cannot find any way to close this app, except to open a task killer application.
This is not a good thing to do.
How do I close this app?
Answer
Jona (Lead Developer) 12 year бұрын

Thanks for your post! This is a common question and there is an answer! :)

XiiaLive stops working when you hit STOP button than you simply hit home or back button to close the app.  You will still see a running process but you should see no running services.


Android keeps apps processes, which use memory, in case they are opened  again. This is an optimization Android makes so that apps load faster.  If Android needs more memory and XiiaLive is not playing any music Android simply closes the process and takes away the used memory.  


So simply having a process running doesn't mean battery is being used or that the device memory is being clogged by the app.


Hope that my answer helps! Any questions let us know!


0
Answered

wma streams in FFmpeg mode.

Philip Merrin 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0

 Jona, I've tried listening to a number of wma url's which stream okay in android mode but appear to be connecting in FFmpeg, no buffering and the eventual message in the bottom corner is fail. One of the streams i use in android mode is: http://wms.absoluteradio.co.uk/absoluteradio.co.uk/vr_hi


Thanks again for your help.

Answer
Jona (Lead Developer) 12 year бұрын

The description on the settings "Stream engine" says that all formats except MPEG and AAC/AACP will always be streamed by FFmpeg. The MPEG and AAC/AACP are the only formats that you can pick if Android or FFmpeg should stream.  Hope that answers your question.

0

Thanks for AVRCP 1.3 !!!

Digital 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0

Now i see station name, artist and song just on the screen of my car receiver Kenwood BT61 ! Very nice! (Samsung Galaxy 2 + DI.FM )

Answer
Jona (Lead Developer) 12 year бұрын

Awesome! Thanks for the feedback! :)

0
Answered

Adding favorites from a computer

Alex Tjioe 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 0

Is there some way to add favorites using an XML file prepared offline that is then "restored" to the phone?  It would save a lot of time and fiddly typing using the on-screen keyboard. 

Answer
Jona (Lead Developer) 11 year бұрын

Currently there isn't. However, we have plans to provide access to your favorites from any browser. There is no release date for this feature yet.

0
Fixed

pocket change not working

Antonio Gonzalez 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 4

After reinstall Xiialive I loose all my pocket change points (2235) and at "settings"->"pocket change store" not work

Answer
Jona (Lead Developer) 11 year бұрын

Sorry to inform you that we have tried countless times to contact PocketChange about rewards issues and have learned that they are no longer in business. We will be removing PocketChange support completely from the app. Sorry for the inconvenience.

0
Fixed

P.Buehner

peter-buehner@t-online de 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 0

Dear development team of "XiiaLive,

I run the application  XiiaLive on a S4 Galaxy, GT I9505, with Android 4.2.2.

Following URL's are  in my favorites list:

http://stream.srg-ssr.ch/drsmw/mp3_128.m3u

http://www.wdr.de/wdrlive/media/wdr4.m3u

http://sc6.ams.llnw.net:80/stream/gffstream_mp3_w48a

http://metafiles.gl-systemhaus.de/hr/hr4_2.m3u

http://ndrstream.ic.llnwd.net/stream/ndrstream_ndr1niedersachsen_hi_mp3.m3u

http://streams.br-online.de/bayern1_2.m3u

Since the update from 08/11/2013 the skipping  between the  channels  of  my favorites list doesn’t work any longer !

By changing the channels the application-status  remains in status  "Prepare playlist " and the application fails completely!

Also, the "Stop-function" doesn’t work anymore. The stream doesn’t change into "hold" status , but the application remains in status "Stopping" and is no longer usable as well ! Some streams only load to 99 % and then remain also with the status of " pre-loading 99 % " .

The error does not occur when using a wireless network! Error occurs  to the "Pro " version as well as for the “for free version” !


Answer
Jona (Lead Developer) 11 year бұрын
This issue should be resolved on the latest version of XiiaLive available.
0
Under review

Error 403 any time I'm trying to download de XiiaLive app from Google Play.

Marcelo de Luca 13 year бұрын updated by Jona (Lead Developer) 13 year бұрын 0
I just bought Xiialive app from Google Play, but any time I'm trying to download it from Google Play I've got the Error 403.
I'm using Samsung Galaxy S2 and Android 4.0, it's weird but I can download and install Xiialive Lite with no issues.
My purchase was already confirmed, I just can't download the Xiialive app, because I receive an Error 403 during the process.
Answer
Jona (Lead Developer) 13 year бұрын
Please try clearing the Google Play cache.  If that doesn't work try restarting your phone...

Clearing the cache:
1. Go to your phones settings and click Applications
2. Go to Manage applications
3. Look for the app Google Play Store.
4. Click "clear cache" NOT "Clear Data" ;)
0
Fixed

Minimum data rate does not work

Till 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 1
The filter " minimum data rate" does not work in the pro version. Also after refreshing search results all streams are shown. The filter "data rate" however works. Please fix soon sice the filter was the reason to purchase the pro version. Thanks.
Answer
Jona (Lead Developer) 11 year бұрын
We have resolved this issue on release v3.1.2. If you still have any issues please let us know.
0
Answered

hi there just a big thanks to you

lpd400 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 1
and your fantastic app with out this at my finger tips I would have very silent days I use this every day just had spinel op stuck in hospital cant move your app has been my escape from my pain love this app just one question how do u get in to makein such a app like this would love to be a part of this to see how u make all this work and come together very interested as dont look like I can go back to my job anymore docs told me I have to find a different job not hard manual heavy lifting :( loved that sort of work but will just have to do the creative side and your app has sparked a bright light of interest to me be nice to here from you ☆☆☆☆☆☆
Answer
Jona (Lead Developer) 11 year бұрын
Thanks so much for your feedback! :) We work really hard at it and love what we do! Sorry to hear about hospital and change of jobs. Very happy we could make your hospital stay much better and inspire you to look into the mobile app world! Making XiiaLive has been fun and very difficult at times... What area are you interested? Design or programing?
0
Аяқталған

What is the xiialive Pro version?

Peter 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 0

What is the Pro version? (of course meaning what are its additional features and benefits)


Yes I do like the player. Veryyyy.


( and please, the links to Google Play on http://xiialive.com/ please do open in a new window, target="google" for example in html)

Answer
Jona (Lead Developer) 11 year бұрын
Please see here for more information about XiiaLive PRO. In regards to the website links we will take a look at it and improve it. Thanks!