Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
I want to pay to buy the app but don't have a creditcard. How will i pay now??
iPhone 5S Network Error
Hi i have IPhone 5S today I was unable to play radio stations on Network mobile , But on Wi-fi working , when i press play play I get connection failure and after i turn on wi-fi and press play working , I'm from Romania , i have The latest IOS 9.2 , 4G Network and 2 weeks ago on data mobile works perfect , today i ca-n listen The radio only with Wi-fi...please fix this ! Sorry FOR My bad english. :
Privacy policy
Thanks.
Glad to answer your question! We don't collect any personal information from our users.
transfer to another android market account
thanks
Marek
Currently there is no way to achieve this using the Android Market. However we can assist you transferring your purchase to another gmail account. You would need to do the following.
1. Email us at support@xiialive.com with your original purchase receipt. This will allow us to verify your purchase.
2. Purchase the application again using your new gmail account.
3. Email us your new purchase receipt.
4. Please allow 1 day until the new purchase is approved and cleared by google. Once approved we will cancel the old purchase and refund you the new purchase cost.
XiiLive Paid Version does not work at all on my Dell Streak with Froyo.
data guard setting toggle
I was wondering whether it would be possible to put a dataguard setting toggle button within the main player screen, instead of going through the long settings route each time.
I was thinking best place would be in the "more options" menu button along side where you can set a timer/time off/equaliser
Search Bug (Bitrate)
When trying to search a station, it only shows all results with the predefined bitrate.
e.g.:
Bitrate (via Settings): 192kbps
SearchQuery: Station X
Result: NONE
Bitrate (via Settings): 128kbps
SearchQuery: Station X
Result: Station X - Australia - The Best Mix Worldwide
So:
Search results should show lower bitrates too.
Bluetooth connects/disconnects in car
Thanks to look at this problem
Cannot restore: error 4
This issue should be resolved latest release of XiiaLive. We have improved the backup and restore feature.
Direct Ip Adress not working
http://192.168.0.212:8000/listen.pls with Winamp
Also I have a a noip account set up which works fine
Now when I add http://192.168.0.212:8000/listen.pls to my XiiaLive favorites I get a unsupported media E:-12
And when I enter my www adress it works fine.
Do I enter something wrong?
Running on Android 4.0.3
Version 3.2.0.8
Thank u
Maurice
Kundesupport af UserEcho